Terms of use
Effective 14 August 2026
Public website
You may use this website to learn about CallGrow, contact Jimi Cohen about a possible private deployment, or sign in if you are an authorised operator. Do not attempt to access an operator workspace, data or system without permission.
Private setup proposals
A customer engagement begins only when both sides agree a written scope that identifies the deliverables, price, payment timing, responsibilities, included support and any recurring provider or hosting costs. Information on this public page is general and is not itself a binding quote, service level or promise that CallGrow fits every workflow.
Provider accounts and charges
Unless an agreed scope says otherwise, a customer is responsible for its Telnyx account, phone numbers, usage balance, calling or messaging charges, hosting and other third-party services. Provider prices, coverage, policies and availability can change independently of CallGrow. Spend controls reduce accidental usage but are estimates and are not a billing guarantee.
Communications compliance
The operator decides who is called or messaged and is responsible for consent, identification, opt-outs, do-not-call rules, marketing rules, call-recording notices, privacy notices and other laws that apply to its communications. CallGrow must not be used for spam, harassment, fraud, impersonation, unlawful surveillance, evading provider safeguards or any illegal activity. Provider acceptable-use rules also apply.
As a workspace aid, an inbound SMS whose entire body is a standard opt-out keyword (STOP, STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT) is recorded and further SMS to that number is blocked. START, YES or UNSTOP removes that SMS block only; it does not lift a manual do-not-call or “all channels” entry. This does not replace the operator’s own consent, identification or opt-out duties.
Not for emergencies
CallGrow is not presented as an emergency telephone service and must not be relied on to contact emergency services. Keep an independently working way to make emergency calls.
Availability and changes
Reasonable care is taken when implementing an agreed setup, but internet, hosting and telephone-provider services can fail or change. Maintenance, security work or provider incidents may interrupt access. Any service commitments or remedies are those in the customer’s written scope.
Intellectual property and customer content
CallGrow software, branding and documentation remain owned by their respective owners unless a written scope grants additional rights. Customers retain their rights in their contact information, messages, scripts and other content. Customers grant only the access needed to configure, support and deliver their agreed service.
Liability and non-excludable rights
To the extent the law permits, CallGrow is not responsible for indirect or consequential loss, provider outages, unlawful operator communications, or decisions made from estimated costs. Nothing in these terms excludes, restricts or modifies a consumer guarantee or other right that cannot lawfully be excluded. Any additional allocation of risk for paid work belongs in the agreed written scope.
Privacy and questions
The Privacy Notice explains the information handling associated with this site and operator workspace. Questions can be sent to jimi@wemakeimpact.org.
Changes
Material changes will be shown here with a new effective date. Changes apply prospectively and do not silently replace a separately agreed customer scope.